Serenity Counselling
Blog
Second COVID Lockdown
| Posted on November 4, 2020 at 10:20 AM |
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In light of Boris Johnson's announcement on Saturday 31st October regarding COVID Cases rising and the need for a second lock down for four weeks, my Governing body, BACP, has advised against face to face sessions if other options available. Therefore as from Thursday 5th November to Decmeber 2nd, I will only be offering telephone and video counselling. Indoor face to face sessions have been temporarily put on hold while we are in a national Lockdown.
Please keep safe and do not hesitate to contact me if you need support in these challenging times. Help is available.
Face to Face Counselling (COVID19)
| Posted on June 21, 2020 at 2:35 PM |
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COVID19 As lockdown is reducing I am pleased to announce that I am looking into how I can offer face to face sessions safely to those clients who are unable to have on line or telephone sessions. I am hoping to start offering face to face sessions in July 2020 I will be adhering to the latest Government, Health & Safety England and NHS Guidelines, ensuring everyone's safety is paramount. I am in the process of writing up a new contract and carrying out a risk assesment for one to one counselling. If you would like to find out more please feel free to email me at [email protected] or call me on 01283 533646 or mobile 07541 574010 |
infant and pregnancy loss
| Posted on February 6, 2019 at 1:24 PM |
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 Feeling very proud and honoured to have passed my training on infant
and pregnancy loss, which means I am now Accredited through Infant Loss
Training in helping those who have been bereaved losing a baby, whatever
age. It saddens me there is little support for parents and
families who have experienced such a devastating loss. I sincerely hope I
can help in some way... |
Privacy Statement
| Posted on July 10, 2018 at 1:01 PM |
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Due to the recent GDPR changes I would like to share with you my private policy so you are aware with how I keep any information on you.... Privacy Policy Jackie Rogers (Serenity Counselling)
is registered with the Information Commissioner’s Register of Data Controllers
(ICO) and as such is required to be transparent about how and why personal data
is gathered, recorded, stored, how and when it is deleted. The personal information Jackie records During your initial consultation Jackie
will ask you to read and sign a counselling contract, she will also complete
forms to collect personal information including: Name, address, date of birth,
telephone numbers, email address, details of children under the age of 18, GP
details, information relevant to your referral. Aside from the generic details, this
information helps to establish your perception of the situation, how it is
affecting you and to discuss what you would like to achieve from sessions. How Jackie stores your personal information All personal information and session
notes are stored in a locked filing cabinet and retained for the legal
requirement of 7 years, after which time they will be shredded. Your contact details such as telephone
numbers will be stored in Jackie’s mobile phone to enable her to contact you
with reference to appointments. The telephone is protected by password and only
your first name will be stored. It will be deleted if she has not heard from
you for 6 months.. Any emails you send will not be
electronically retained and either deleted or printed and placed in your
records within one month of sending. All text messages are deleted within one
month of receiving. Confidentiality All sessions will be conducted in
confidence, the date, time, session number and brief notes will be documented. Confidentiality, in accordance with
the General Data Protection Regulation 2018 (GDPR), will be maintained and
applied to all records with the exception of the following:
In cases where Jackie has a duty to
share information regarding (but not limited to) the following:
Your permission Jackie will seek your permission
to: Contact you via your preferred method
and will only leave a message with your consent. Share information outside of the above
exceptions. Use anonymous details for continued
professional development (case studies or training). Publish any marketing material such as
case studies or testimonials including those using a pseudonym. Website This privacy policy sets out how Jackie
Rogers (Serenity Counselling) uses and protects any information that you
provide when you use this website. By visiting www.serenitycounselling.co
website you accept and consent to the terms described in this privacy policy. Jackie is committed to ensuring that
your privacy is protected. Should Jackie ask you to provide certain information
by which you can be identified when using this website; you can be assured that
it will only be used in accordance with this privacy policy. Jackie’s online contact form When you use the online contact form Jackie
may collect, use and store the following types of personal data: Name Telephone number Email address Information relevant to your referral Other information you choose to send
to Jackie What Jackie will do with the information
you provide via the contact form Jackie uses this information to
understand your needs and provide you with a better service, and in particular
for the following reasons: To contact you and assess your needs Answer any questions you may have Arrange an and send confirmation of
your initial consultation Security Transmission of data and information via the website
is not a secure or an encrypted transmission method for sending your personal
data, unless otherwise indicated on the website. Your attention is therefore
drawn to the fact that, any information and personal data carried over the
internet is not secure. Information and personal data may be intercepted, lost,
corrupted or accessed by other people. Upon receipt of your personal data Jackie
is committed to ensuring that your information is secure. In order to prevent
unauthorised access or disclosure, Jackie has put in place appropriate
physical, electronic and managerial procedures to safeguard and secure the
information collected online. Links to external websites Jackie’s website may contain links to
other websites of interest. However, once you have used these links to leave www.serenitycounselling.co
you should note that Jackie does not have any control over that other website.
Therefore, she cannot be responsible for the protection and privacy of any
information which you provide whilst visiting such sites and such sites are not
governed by this privacy policy. You should exercise caution and look at the
privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the
collection or use of your personal information in the following way: If you have previously agreed to Jackie
using your anonymous personal information for continued professional
development or marketing purposes, you may change your mind at any time by emailing
Jackie at [email protected] Jackie will not sell, distribute or
lease your personal information to third parties unless she has your permission
or is required by law to do so. You may request details of personal
information which Jackie holds about you under the General Data Protection
Regulation 2018 (GDPR). If you would like a copy of any stored personal
information, please email Jackie at [email protected] Jackie aims to keep all personal data
up to date, if you believe that any information she is holding about you is incorrect
or incomplete, please inform Jackie as soon as possible, at the above address
and she will promptly correct any information found to be incorrect. Amendments and updates Jackie may amend and/or update this
privacy policy from time to time without notice to you, in which case, she will
publish the amended version on the website. You confirm that Jackie shall not
be liable to you or any third party for any changes made to this privacy
policy. It is your responsibility to check this page from time to time to
ensure that you are happy with any changes. |
Couple / Relationship Counselling
| Posted on July 15, 2013 at 5:56 AM |
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Are you having problems in sustaining or keeping relationships? Do you always seem to be the one who puts in all the work? Do you not feel heard? Are you in a relationship that does not seem to be working? If so, together, we can explore solutions and answers. I can work with you individually or as a couple. Why not contact me now for an informal chat. I look forward to hearing from you..... |
Traumatic Bereavement
| Posted on November 20, 2012 at 11:28 AM |
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This is a link to an article I wrote about Traumatic Bereavement for the Counselling Directory that I would like to also share with you...... www.counselling-directory.org.uk/counsellor-articles/traumatic-bereavement You may have to 'copy' and 'paste' the web address if the link does not come up. |
October Discounts
| Posted on September 21, 2012 at 6:46 PM |
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Special Discounted rate for October only - £30 per session! To qualify for the discounted rate, quote this blog when contacting me. I look forward to hearing from you. I can be contacted by the following telephone numbers: 01283 533646 / 07541 574010, e.mail [email protected] or click on 'contact us' page on this website |
Facebook Page
| Posted on June 18, 2012 at 5:18 AM |
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For inspirational quotes, pictures and sayings please visit my Facebook page. Click on the link below.....
https://www.facebook.com/jackierogers.serenitycounselling |
How do you process thoughts?
| Posted on April 24, 2012 at 9:55 AM |
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 What type of thinker are you?Would you like to know how to think 'above the line'? No longer be a 'victim'? It is possible, but are you ready? If so, contact me and find out how it can be done. I look forward to hearing from you........ |
Happiness
| Posted on April 4, 2012 at 1:45 PM |
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The way to happiness - Believe in yourself, Love others, Reach for your dreams, always think positively & keep your head high :) |
